Terms and conditions of use

I.- General conditions:

Orders taken from this shop are fulfilled by Cepilleria Catalana S.L. and your contract is with Cepilleria Catalana S.L Registered in Barcelona/Spain No. Nr. tomo 37.356, folio 58, hoja B-308.644, inscripción 1a | VAT Reg. No ESB63766174.

Any order made at CEPILLERIA CATALANA S.L. implicates necessarily as an essential and determinant condition that you have read and agreed with the terms and conditions in force at CEPILLERIA CATALANA S.L., the day of the order. Furthermore, you recognize that the acceptance of these terms and conditions implicates that they will apply to the order in question, but also to any order that could be made in the future, except for those cases in which CEPILLERIA CATALANA S.L. would inform of new conditions.

Your use of the site and any purchase made from it will be governed by Spanish Law. All communications relating to all transactions will be conducted in English or Spanish.

II.- Pricing:

The prices published in CEPILLERIA CATALANA S.L.  are in Euro (€) and USD ($) and are valid unless there is a typographic error.
Our prices do not include VAT. VAT will be calculated automatically when you realize the order (if your residence is in Spain or outside the European Union).

The offers will be published in the section “Offers”, or it will be indicated in the product description, and, unless otherwise stated, these offers will be valid while they remain on the website.

CEPILLERIA CATALANA S.L. has special conditions for big companies. You can ask for an estimate by phone +34 937 566 124 or sending an e-mail to oficina@cepicat.com.

III.- Payment methods:

By proceeding the order, you can choose to pay through different methods:

- Bank transfer

Our account details are the following:

Account in EURO €:

Banco Sabadell

IBAN: ES7100810036490001527358

BIC: BSABESBB

Account in US Dollar $:

IBAN= ES9700810036450070820394
BIC= BSABESBB

Payment for goods by bank transfer will be dispatched once funds are cleared through our bank.

Paypal

The PayPal system permits to buy online without having to provide the credit card number. If you are not a Paypal user and you want more information, you can visit the following website: www.paypal.com

- Credit card

The following cards are accepted: Visa, Visa Electron, MasterCard. The payment will be realized through the Banco Sabadell Atlántico secure platform (SSL)

IV.- Product:

The offers published on our website are valid within the limits of available stock. Cepilleria Catalana S.L reserves the right of altering the list of products in function of the difficulties imposed by its suppliers.

The photographs, graphics and descriptions of the products on sale on CEPILLERIA CATALANA S.L.  are only indicative and do not bind in any way the seller.

V- Delivery:

  1.      The purchased products will be delivered to the person and at the address indicated in the order.
  2.      By default, the invoice will be sent to the address you indicated when you registered for the first time in CEPILLERIA CATALANA S.L. .
  3.      There will be no dispatching nor delivery on Saturdays, Sundays and public holidays. However, the delay in the delivery will neither implicate the cancellation of the order nor any indemnisation.
  4.      From the moment, the package(s) has/have been delivered by the transporter to the buyer, and the latter has signed the delivery note, the order is considered as delivered. It is the task of the buyer to check the state of the merchandise in the moment of the reception, and to indicate any anomaly on the delivery note.
  5.      Delivery should take from 7 to 15 days, from the day your order has been confirmed, if the product is available. If the product is not in stock, Cepilleria Catalana S.L will inform you of the estimated delivery date.

VI- Return and cancellation:

Transactions between companies are generally excluded from the right of withdrawal.

For transactions between Cepilleria Catalana S. L. and private persons the followong right of withdrawal is valid.

- Return of goods:

You have the right to cancel your order or return any of the goods purchased at CEPILLERIA CATALANA S.L.  within 14 working days of delivery.

You will not have to give any explanation; we will exchange the good(s) or provide you with a full refund, provided that you have returned the goods to us in perfect conditions and in the original packing. Within 30 days from the reception of the returned good(s), Cepilleria Catalana S.L. will proceed to the refund.

To exercise your right of cancellation, please contact us before by e-mail or phone. If the reason of the return is that the good is faulty or does not correspond to the order, Cepilleria Catalana S.L will bear the costs of return and new delivery.

If the reason of the return is that you are not satisfied with the merchandise, we will refund the amount of the good, but neither the postage and packing costs nor the return costs.

We will not be liable for the replacement of any goods under any guarantee if they have been damaged or misused other than in the application for which they were intended.

- Cancellation of the order:

If you cancel the order before it has been dispatched, then you will not have to pay any charge. However, If you cancel it after it has been dispatched, you will have to assume the postage and packing costs as well as the costs of returning the product(s) to us.

VII DATA PROTECTION

CEPILLERIA CATALANA S.L  takes the privacy of its website users very seriously. Your data (including name, address, telephone number, email address, credit card details) is only held by us, except the transport partner.